Guest informations

Everything from A to Z

As a hotel guest you will find all the essential information from A to Z about your stay in our family hotel Frohe Aussicht.



For your electrical appliances we offer adapters for CHF 5.50.

Allergy Information

If you can not tolerate certain foods, or if there are intolerances, such as Gluten or lactose, we are happy to offer alternatives. Just contact us in this regard, preferably directly when you make your reservation or order. So we can advise you early and well.


A good holiday starts with a good journey and here you will find all information in this regard, including train information and route planning.

Arrival and departure

On the day of arrival, the rooms are ready from 03.00pm. On the day of departure, we ask you to vacate the rooms by 11:00 am at the latest.
If you want to keep your room longer on the day of departure, please ask by the front desk if this is possible.
We charge CHF 25.00 for check-out until 02.00 pm and CHF 55.00 for each room until 06.00 pm.


Holidays in the Appenzeller country means to experience something new every day! In summer as in winter, the region of Appenzell is worth a visit! The wonderful mountain landscape characterizes the country and its people and offers a wealth of excursion possibilities. Here are some examples. We also advise you personally at the front desk.


Baby monitors

If you have forgotten your baby monitor, ask at the front desk for a loaner, so you can enjoy your dinner carefree.

Bathrobe / Sauna towel

If you need a bathrobe or a sauna towel as a hotel guest, please ask at the front desk. We can give them to you for free.



The easiest and fastest way is to call us. If you prefer a contact form or just any contact information in one place, please follow this link.

Closing day

On our closing day, the restaurant is closed, but the hotel operation continues.
From June to October on Thursday and from November to May on Wednesday and Thursday we have closing days.

Of course you get as a hotel guest on our closing days your usual delicious Appenzeller breakfast buffet!
On our closing days, the front door is closed all day. Of course, as a hotel guest, you will receive your personal access code. Just have a look at our “24h Check In.” its pretty simple to do in just two steps.



We are very pleased when you give us your feedback and the rating of our hotel and our services. It is very important to us that our guests are satisfied. Here are some customer comments.


Gift Card

A special gifit is our gift certificate. We are happy to make your own individual gift certificate, just contact us.



The whole story of the hotel in words and pictures you can experience on this page.

Holiday card

A stay with us is always worthwhile, and from the 3rd night you get the Appenzeller holiday card with many perks, such as free admission to various facilities. Feel free to contact us for more information.



In our hotel there is a free internet access W-LAN. Please ask at the front desk.


Kid’s Playground

A small children’s playground is located in the garden in front of the hotel.



We offer a laundry service to our guests. Please leave your laundry before 10:00 am at the front desk so we can bring it back to your room within 24 hours. We charge CHF 25.00 per laundry bag.



We offer various Spa treatments in our hotel. You can find our spa offer’s here.


Opening hours

Click on this link to find the exact opening hours for the restaurant and the hotel.



We offer free parking to our guests.

Payment options

Payment is possible in CHF and in Euro (at the current exchange rate), with postcard (CH), with debit card (Maestro), with Reka check, credit cards like Visa, Master and Amexco are also accepted.
Please note:
For direct booking via our homepage, by e-mail, contact form, fax or telephone and payment in cash (CHF), we grant a 3% discount from the regular price on all overnight stays.


Dogs are allowed in our hotel rooms. We charge CHF 6.00 per dog per day without food.
We charge an additional CHF 12.00 for the final room cleaning .If possible don’t bring your dogs into the restaurant. We ask for consideration to the other hotel guests.



You will find all room categories and all room prices here.



For your well-being, the sauna area is open to our guests. All details can be found here.
Opening hours from 07:30am to 11:30pm.


In our hotel and restaurant, smoking is not allowed. You have the opportunity to smoke outside in front of the hotel and the terrace.


Relaxation and well-being belongs together in the Hotel Frohe Aussicht and therefore you can do a lot of nice treatments in our spa
Find out more about our offers here!

Summer activities

The Appenzeller area offers endless opportunities to spend a wonderful holiday in summer. Be inspires and click this link.



Do not just marvel at the beauty of Appenzell, but also plan short-term stays when the weather is right.
Here you can find the webcams for our area.

Winter Activities

Our hotel is the perfect starting point for your winter activities, such as winter hiking.
Discover here some winter sport offers.


Table reservation fast & easy.

Table reservation

Get out more of your holiday.
Discover our special deals

Potentially a good idea and a pleasure for your nearest and dearest!
Get in touch with us